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Last Updated: August 2023
California Residents: This Policy describes how we collect, use, disclose, sell, share, and retain your personal data. For additional information relating to your rights and our processing of your personal information, please navigate to the Additional Disclosures Under Applicable Law Section below.
By accessing the Site or using any of our Services, you acknowledge and agree that your personal information will be handled as described in this Policy. Your use of the Site and Services, and any dispute over privacy is subject to this Policy and our Terms and Conditions, including its applicable limitations of liability. The Daiya Terms and Conditions are incorporated by reference into this Policy.
You may download a printable copy of this Policy (PDF): here.
Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly to you. Depending on your interaction with us, we may collect the following categories of personal information about you directly from you, from third parties, and automatically through your use of our Site.
Information We Collect Directly From You. We collect personal information directly from you when you use our Site or Services, such as when you provide us with information through a form on our website or otherwise interact with us online or offline. For example, if you sign up for our newsletter, we may collect your email address. If you request a sample of our product, we may collect your name, establishment name, postal address, annual sales in dollars, distributors with whom you work, your email address and telephone number, your products of interest, and your establishment website details. If you contact us, we may collect information such as your name, email address, social media handles, the contents of a message or attachments that you may send to us, and other information that you choose to provide.
Information We Collect From Other Sources. We collect personal information about you from other sources, such as third-parties that provide functions on our behalf, including data supplementation services, advertising and analytics networks, and social media platforms, as well as our parent, affiliates, and other related entities.
We use the categories of personal information described above for the following business and commercial purposes:
Where required by applicable local law, our legal bases for processing your information are as follows:
We may disclose each of the categories of personal information described above for our business and commercial purposes as follows:
We may also disclose your personal information in the following circumstances:
You may have certain rights regarding our processing of your personal information under applicable local law. If our processing of your personal information is governed by such laws, this section provides you with additional information regarding your rights and our processing of your personal information under applicable local law.
We may “sell” or “share” for cross-context behavioral advertising (as those terms are defined under applicable local law) your personal information. Below is a chart that describes the categories of third parties to whom we may disclose, “sell,” or “share” for cross-context behavioral advertising (as those terms are defined under applicable local law) the categories of personal information described above for our business and commercial purposes.
|Category of personal information
|Categories of third parties to whom we may disclose personal information for a business purpose
|Categories of third parties to whom we may “sell” or “share” personal information
|Internet or other electronic network activity
|Advertising and analytics providers
|Advertising and analytics providers
|Advertising and analytics providers
We do not use or disclose your sensitive personal information for purposes other than permitted under applicable local law.
Your personal information will be held for only so long as it is necessary for the purpose for which it was originally collected, and in accordance with applicable local law. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy. When assessing retention periods, we first examine whether it is necessary to retain the personal information collected and, if retention is required, work to retain the personal information for the shortest possible period permissible under applicable law.
Depending on the jurisdiction in which you live, you may have the following rights under applicable local law:
These rights may be limited or denied in some circumstances. For example, we may retain your personal information where required or permitted under applicable law.
To exercise your rights under applicable local law or if you are an authorized agent submitting a request on behalf of an individual under applicable local law, you may contact us at 1-877-324-9211 or firstname.lastname@example.org. You or your authorized agent may be asked to provide information such as your email address, name, date of submission, and content of submission so that we can verify your identity. Authorized agents must also provide a copy of the consumer’s signed permission authorizing the agent to submit requests on the consumer’s behalf.
You may also opt-out of our “sale” or “sharing” of your personal information through privacy preference signals recognized under applicable local law, such as the Global Privacy Control (GPC), but please note that this signal will be linked to your browser only. For more information on the GPC and how to use a browser or browser extension incorporating the GPC signal, see https://globalprivacycontrol.org/.
You may have a right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please contact us at email@example.com.
California Shine the Light Act: California law permits California residents to request information regarding our disclosure of your personal information to third parties for their direct marketing purposes.
California Online Erasure: California residents under the age of 18 who are registered users of our Website and have posted content on our Site have the right to obtain removal of the content or information you have publicly posted.
We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.
We implement physical, technical, and organizational security measures designed to safeguard personal information. These measures are aimed to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but is instead governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites, and we encourage you to review the privacy policies of any third-party sites you choose to visit.
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take reasonable steps to promptly delete such information from our systems.
We do not knowingly “sell” or “share” the personal information of children under the age of 16.
Daiya is the controller of your personal information. All comments, questions, concerns or complaints regarding our processing of your personal information or our privacy practices should be sent to our Privacy Officer as follows:
Daiya Foods Inc.
3100 Production Way
Burnaby, BC V5A 4R4
By e-mail: firstname.lastname@example.org
This Policy is current as of the Last Updated date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. If we make any changes to this Policy that materially affect our practices with regard to the information we have previously collected about you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or sending you an email.